TERMS & CONDITIONS
Please be aware that as of the 30th September 2016 we can only accept card payment from the countries listed below. You may still be presented the payment page when ordering from a country not on this list but the payment will be declined. We can only accept orders for cannabis seeds from the countries listed below.
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Iceland, Liechtenstein Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Norway Poland, Portugal, Romania, Slovakia, Spain, United Kingdom
You must be 18 or over to view and purchase goods from this website. Fat Tones Ltd may change or withdraw any part of at any time without notice.
Fat Tones Ltd may also terminate this agreement and immediately remove, cancel or suspend access to and use of upon breach of any part of these Terms whatsoever.
These terms & conditions constitute the full agreement between you and Fat Tones Ltd and may only be amended in writing.
By purchasing, you agree that all details you provide to Fat Tones Ltd for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
Due to the nature of the internet there may be interruptions to services or website availability due to repairs, maintenance, or the introduction of new services. We will naturally try to minimize these instances and strive to avoid any “down time”.
Fat Tones Ltd may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written permission.
If you would like help ordering, or would like further information on any part of our products or services please contacts us via any of the following methods:
E-mail: we aim to reply within 24 hours except at weekends, when it may be up to 48 hours
Tel: From the UK 01784 442408 from outside the UK +44 1784442408 From the USA 011 44 178442408 our lines are open between 12pm – 7pm GMT Mon – Sat
Post: 13 Clarence Street, Staines, TW18 4SU
You can purchase any of our products via any of the following methods:
Place an online order on this site
Tel: From the UK 01784 442408 from outside the UK +44 1784442408 From the USA 011 44 1784442408 our lines are open between 12pm – 7pm GMT Mon – Sat
Post: 13 Clarence Street, Staines, TW18 4SU.
Once your order has been placed and completed online you will be sent an automated e-mail confirmation of your order. This e-mail is an auto generated by the website and does not mean that we can definitely meet your order.
It simply confirms that your order and all relevant details were received and are progressing through our system.
Fat Tones Ltd may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time without notice. If an Order is cancelled, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.
Every order is treated as individual and will be processed as such.
Any defective, damaged or incorrect orders shipped will be replaced or refunded according to our terms and conditions ONLY if we are notified within 7 days of receiving your order and it is reasonable to do so.
All products and services are subject to availability. Fat Tones Ltd endeavors to keep accurate stock levels however in the event of an item being out of stock, we will contact you by email and or telephone to discuss the options available.
If a suitable replacement is not available we will refund you for this item. If the item purchased is still required and a similar replacement cannot be found we will retain the order until such time that the item ordered comes back into stock.
Fat Tones Ltd is not able to control, or take responsibility for the actions of Customs and Excise. All packaging is discreet and no indication of contents is displayed, however if the items you have ordered are not in line with the laws in your area, you run the risk of customs interfering with your package. We are unable to help you in this situation.
Credit & Debit Card Payment Secure Trading (RECOMMENDED) – Goods dispatched immediately if the order is received before 15:30 UK time.
PayPal – Goods dispatched upon receipt of cleared funds
Cash – Goods dispatched on receipt – We generally only accept UK £ STERLING*
Postal Order – Goods dispatched upon receipt
Cheque – Please note we no longer accept payment by cheque
Money Transfer – Goods dispatched upon receipt
* If you choose to send cash in any other currency other than UK £ Sterling, please contact us for the value of funds you need to send, as we will need to work out the value you need to send based on the exchange rate at the time of receiving your funds.
All payments are taken in GBP – UK £ sterling – As a UK based web site we do not trade in € Euros
If you choose to view the products in a currency other than GBP the price displayed on the site is a guide only, you will be charged at the rate of exchange at the time of completion of payment, this may include a charge by your bank.
Customers are responsible for import duty/tax in their respective countries where applicable. For more details on this please contact your local customs authority.
All orders must be paid for in full before any goods will be shipped. All products are subject to availability and remain the property of Fat Tones Ltd until paid for in full.
Fat Tones Ltd does not share any information (personal or financial) with any third party.
All credit/debit card details are encrypted using a fully encrypted secure ordering system. Your bank or credit card company may require security checks to validate your purchase. This may well include Visa and MasterCard 3d Secure authentication.
Fat Tones Ltd may on occasion require a credit check for orders of a substantial nature or where insufficient details have been provided. This may result in your order being delayed until the checks can be completed, for this reason is important to supply a correct email and contact number.
All prices seen on the website are final. Any pricing errors will result in your order being suspended until which time we can contact you via the methods provided. In the instance that we cannot contact you, we will render the order cancelled and all payment refunded as per terms and conditions.
Shipping information can be found on our contact page If you have any specific requests, please feel free to contact us firstname.lastname@example.org and we will do our best to deal with is for you.
SALE OF CANNABIS SEEDS
Under Section 6 of the UK Misuse of Drugs Act 1971 it is an offence to cultivate any plant of the genus Cannabis in the UK without a license from the Secretary of State. All seeds are sold as souvenirs only. Due to the fact that some countries legally allow growing of hemp seeds some specifics are documented. This data is normally distributed via the World Wide Web and is available internationally. It is supplied to us by the breeder. Fat Tones Ltd can accept no responsibility if you choose to break the law. Please don’t.
If you would like to return your items for any reason at all, you may do so within 14 days of receiving your purchase. Items returned must be in a new and unused condition. We will refund the cost of the items; however shipping charges are non-refundable.
Please note that all returns for either unwanted or damaged/faulty goods must be authorized by Fat Tones Ltd by either phone, or e-mail before sending them back. Any goods sent back without prior consent from Fat Tones Ltd will be sent back at your cost.
All returns are the responsibility of the customer until they reach Fat Tones Ltd. We recommend using a postal method that requires a signature.
If your goods are found to be faulty you are covered by a 24 month warranty. Please return your goods with your order number and a full description of the fault. Please contact us before doing this, in most cases we can resolve issues without the need to return your items. Please be aware this does not cover accidental damages.
In the highly unlikely event that an item sent to you is found to be faulty, you may send it back to us for a replacement. We will refund the cost of sending the item back to us. In the UK, items should be sent back via First Class Recorded Delivery. We will not accept extra charges for other courier services or guaranteed next day services. Overseas, items should only be sent back using your country’s national postal service.
We recommend using an insured delivery method; however we will not accept extra charges for Fed-Ex or other overnight courier services.
Please make sure that you have clearly read any instructions that may have come with the product, or may be displayed on our website, as products found not to be faulty when they come back to us, will be sent back to you at your cost. Please note that our return policy also applies.
If you would like to exchange your items for different products in our range, you may do so within 14 days of receiving them. Items returned must be in a new and unused condition. Please detail, which items you would like as replacements. We will charge your card for the cost of sending these replacements out to you, as well as any extra balance that your updated order may incur.
Please note that our return policy also applies
Terms & Conditions © Fat Tones Ltd